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Internal Customer Satisfaction Survey
This survey is intended as a means of determining how well you are being served by the Purchasing Department. Please limit responses to your personal experiences with the Purchasing Department. If any available response does not fit your situation precisely, please check the response that relates to you. Your participation is both needed and appreciated.
Ankieta została zakończona.
Please state your department:
*
Zaznacz który z elementów!
Rate your satisfaction with the performance of the Purchasing team on a scale of 1 to 5 by clicking on the appropriate button.
1 - low
2
3
4
5 - high
Courtesy
Positive problem solving attitude
Responsive to request for special assistance
Willingness to identify your needs
How would you rate us in the following areas?:
1 - low
2
3
4
5 - high
Requests for product information
Requests for assistance with complex purchases
Requests for help in dealing with vendors when problems occur
How would you rate us in the procedural areas?:
1 - low
2
3
4
5 - high
Purchasing Requisition processed in a timely manner?
Orders received in a resonable period of time?
If the wrong merchandise was received, did the Purchasing Department help resolve the problem in a timely manner?
How well do we communicate with you with regard to the following areas?:
1 - low
2
3
4
5 - high
Advising you of better prices
Advising you of delivery time
Advising you of product substitutes
Advising you of delivery time
Ankieta została zakończona.
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